David

Maintenance Services Manager, Facilities

Tell us about your job. What do you do?
I oversee maintenance and service contracts for 16 locations. I also work with HR to assist in custodial and security services. No two days are the same—I spend time traveling to each of my sites to conduct audits, and I meet with maintenance techs to provide guidance and troubleshooting.

What do you love about your job?
I love solving problems for people. I enjoy providing guidance to [maintenance] techs and teaching them how to think through problems and encourage them to take on challenges. I like being the go-to guy for people when they have a facilities problem and don’t know what to do.

What’s the best thing about working here? What makes you proud to work for West?
The people I work with. That’s what I came back [to Omaha] for. My manager is very determined and very supportive. She’s provided wonderful guidance. What makes me proud is that there is a lot of opportunity for individuals.

In your opinion, how is working at West different than working at other companies?
There’s definitely a better chance for succeeding here. West can offer the best growth, and people can develop and make careers here. West values the hard worker.

What are the most valuable life lessons you’ve learned while working here?
Take advantage of every opportunity. I’ve both found positions and had them presented to me because management thinks I can take on challenges.

What would you tell someone who was thinking of beginning a career with West? What does it take to succeed here?
It takes a positive attitude and hard work.

What three words would you use to describe your job?
Challenging, changing, rewarding